Hotel room Rules of Use

To ensure the safe and comfortable use of the facilities by the Guests and to preserve the Hotel’s public nature, the Hotel has established the following rules integral to the Terms and Conditions for Accommodation. At the Hotel’s discretion, violation of these Rules of Use may lead to termination of the accommodation contract pursuant to Article 6 of the Terms and Conditions.

1.Basic information about the Hotel

1. Check-in time: after 15:00, check-out time: before 11:00.
2. Entrance to the Hotel will be closed from 00:00 (midnight) to 06:00 a.m. and during this time you must use the room card to enter the Hotel.
3. Smoking is not permitted in the entire building, neither on the evacuation balcony or evacuation stairs.

2.Rules for the use of guest rooms

1. All rooms are designed to accommodate a maximum of two persons. Only the ‘Premier Balcony Suite Non-Smoking’ room can accommodate a maximum of three persons, and the maximum of adults is two persons, children are defined as 18 years old and under. Children (18 years old and under) can use the sofa bed in the room. (Extra bedding can be provided by contacting the front desk if a sofa bed is required) For extra bedding, please contact us at the time of booking or before the day of arrival. An extra bed charge of JPY 3,000 per night will be applied for the use of an extra sofa bed.
2. It is prohibited to use a room for more than the number of people stipulated herein.
   If a guest room is found to be occupied or used by more than the maximum capacity of guests without prior notice, the Hotel reserve the right to ask the guests to leave the room immediately and will be charged for the excess use. Please note that No check-in will be permitted if more than the maximum capacity of people arrive without prior contact with the Hotel. Minors are not permitted to stay in guest rooms without the permission of their parents or guardians.
3. When you are in your room, and especially when resting in your room, please be sure that the room door is double locked. (This Hotel uses automatic door locks)
4. Emergency exits (evacuation stairs and evacuation balcony) are exits to be used in the event of a fire or other emergency. Please note that evacuation routes from your room are posted on the back of your room door.
5. Emergency exits are to be used only in the event of an emergency. Please do not leave them open for long periods of time.
6. If someone knocks on the door, please open the doorman and check through the cat’s eye. Please do not open the door at will and contact the front desk if you are visited by suspicious persons.
7. Non-lodging guests are not allowed to enter the guest rooms. Please meet visitors in the lobby of our Hotel.
8. Non-check-in guests are not allowed to stay in the Hotel.
9. Smoking is prohibited in the entire building. Neither on balconies (terraces) or in the evacuation stairs. Smoking includes both conventional and electronic cigarettes.
10. In the event that smoking (or any evidence of smoking is found within the premises, including but not limited to the smell or presence of cigarette or electronic cigarette residue) or other violations of the Terms of Accommodation and these Rules of Use in a guest room cause the room to become soiled or odorous residue and prevent the Hotel from providing sales services, the Hotel will charge a penalty equal to the cost of cleaning and repairing the room(if any). In addtion, depending on the reservation status of the room, if there is an actual loss of sales opportunity due to the reason of unsaleability, the Hotel will claim compensation for the loss in an amount equal to room charge for the period of lost sales opportunity. The amount of compensation will be calculated as follows: the Room Rate multiplied by the number of days the room is out of service for deodorization and cleaning. (where the room rate shall be calculated based on the actual rate during that days). Anyone who causes a safety incident as a result of such behavior will be held responsible for the safety incident and will be held legally liable in accordance with all applicable local laws and other relevant laws and regulations.
11. Please avoid activities that may cause fire. Please do not bring gunpowder, volatile oils or other flammable items that can cause fire. Anyone who causes a safety incident as a result of such behavior will be held responsible for the safety incident and will be held legally liable in accordance with all applicable local laws and other relevant laws and regulations.
12. Please do not use any incense, cigarette lighter，candles or any form of open flame devices or other fire-prone equipment such as heaters or cooking equipment in your room.
    Anyone who causes a safety incident as a result of such behavior will be held responsible for the safety incident and will be held legally liable in accordance with all applicable local laws and other relevant laws and regulations.
13. Do not make loud noises in the room or on the balcony (terrace).
14. Do not leave the balcony door open for a long time. Be sure to close the balcony door when you go out.
15. Do not place or hang objects on balcony railings，neither on the holders exposed to the outdoor.
16. Be careful when using the balcony in bad weather conditions (high winds, heavy rain, heavy snow, etc.).
17. Do not place objects on the balcony (including tables, chairs and railings on the balcony).
18. Do not move plants on the balcony.
19. Do not lean on balcony railings. Guests with children are requested to keep a close eye on them, and children are prohibited from running, jumping, climbing and other hazardous behaviors on the balcony.
20. Guests with children are asked to supervise their safety while using the balcony. If you wish to restrict children’s use of the balcony, please lock the balcony doors. If you have any questions about how to lock the balcony doors, please contact the front desk. The balcony doors will be set to a mode that cannot be opened.
21. Throwing objects from a height is prohibited.
    Anyone who causes a safety incident as a result of such behavior will be held responsible for the safety incident and will be held legally liable in accordance with all applicable local laws and other relevant laws and regulations.
22. Please do not use hair dye, bleach, or other chemicals that cause staining in the bathroom.
23. Please do not burn incense in your room.
24. Please do not use the room for purposes other than accommodation, such as commercial activities, acts (e.g. photography) or gatherings (e.g. exhibitions, parties) without the permission of the Hotel.
25. Do not bring sound equipment, musical instruments, etc. into the Hotel without the permission of the Hotel.
26. Please do not move or modify the facilities and equipment in the guest room or take them out of the guest room, or re-arrange any furniture, fixtures, or fittings in the room e.g., for purposes other than the original use, without the permission of the Hotel. In the event of unauthorized removal of facilities and equipment (other than daily amenities) from the guest room, the Hotel will reserve the right to ask the guest to compensate for the price of the lost item.
27. Please do not post photographs, posters or other items that detract from the original appearance of the Hotel on the windows or walls of the guest room.
28. Please do not leave your room in your pajamas, bathrobe, towel, etc. Please do not wear slippers in the corridors or other places outside your room.
29. Please receive takeaway food and beverages outside the Hotel.
30. Please note that long-term stay does not give you any legal rights in relation to your residence.
31. Please note that you shall be liable for any disappear or damage, inability to clean, irreversible loss of Hotel’s property, furnishings, fittings or equipment (including, without limitation, towels and linen) in the area of the Hotel, as well as any damage to the personal safety of other guests, or to their belongings (including property damage), due to your intentional or negligent/careless behaviour, etc., will be subject to reimbursement of the price of the goods. All expenses required to remedy any such loss or damage caused will be charged as your compensation.

3.About valuables and deposited items

1. Valuables may be deposited at the front desk only if their type and value are clearly stated.
   However, the following items will not be accepted.
   • Artifacts or currency valued at more than 200,000 yen, etc.
   • Artwork, antiques, etc.
   • Devices with information recording functions (e.g. computers, cell phones, other IT devices, etc.)
   • Items related to personal information (e.g. customer lists, etc.)
2. When arriving and departing, customers’ luggage may be temporarily deposited at the front desk. Please note that items listed in article (1) above and food are not allowed to be deposited.
3. In order to keep cash, securities and other valuables safe during your stay, please use the safe provided in your guest room. The Hotel is not responsible for the loss or theft of such valuables.
4. Items forgotten at the Hotel will be kept by the Hotel for a certain period of time, after which they will be handled in accordance with the Lost and Found Act and Article 13 of the Terms and Conditions for Accommodation.
5. In the event that no notification is received after a certain period of time for items left at the Hotel, the Hotel shall assume that the Guest does not intend to retrieve such items and shall deal with them in accordance with Articles 13 and 14 of the Terms and Conditions for Accommodation.

4.About Payment

1. Please check out at the front desk upon check-in.
   Please note that for some reasons you may be asked to settle your bill even during your stay or when you check-out.
2. Please note that when check-in you will be charged the relevant taxes required by law in addition to the cost of your stay.( For details, please refer to the Tokyo Metropolitan Accommodation Tax Regulation) The Hotel declines any gratuities.
3. Check-out time is before 11:00 a.m. Late check-out of more than 30 minutes will be charged.
4. Upon check-out, please hand over your room key to the front desk. A receipt will be issued to the guest who has returned the room key. (Please contact the front desk for information on extensions and extension fees.)
5. If you lost your room key, the Hotel will charge you for the cost of purchasing the room key separately.
6. Traveler’s checks, check payments and exchanges are not accepted.
7. Advances for airfare, bus or train tickets, cab fares, postage, baggage transportation fees, etc. are not accepted.

5.Prohibition of Use of Hotel Facilities by Gangsters, Gang Members and Anti-Social Forces, etc.

1. The use of the Hotel by thugs, gang members, gang organizations and their associates, etc. is prohibited. (If this is discovered after making a reservation or during your stay, you will be denied the use of the Hotel from that time onward).
2. Anti-social groups and members of anti-social groups (gangs, extremist organizations, etc. and their members) are prohibited from using this hotel. (If this is discovered after making a reservation or during your stay, you will be denied the use of the Hotel from that time onward).
3. If any violence, threats, blackmail, intimidation or unreasonable requests or similar behavior is detected, or observed that may (or has) caused a risk to the safety and health of other guests or employees of the Hotel, or is (or has) caused a disturbance or annoyance to other guests, the Hotel will immediately refuse the guest’s use of the Hotel, and will require the perpetrator to leave the confines of the Hotel’s facilities immediately. Persons who have engaged in similar behavior in the past will also be asked not to use the Hotel.
4. The Hotel will immediately refuse the use of the Hotel to any person who is deemed to have difficulty in ensuring his/her own safety due to loss of self as a result of mental or physical exhaustion, drug abuse, etc., or who is deemed to pose a danger to other guests or cause fear or anxiety.
5. The Hotel reserves the right to refuse entry or use to you or any of your visitors, and cancel your Booking if, the Hotel considers that you or your visitors are under the influence of illegal substances, are unsuitably dressed or are behaving in a threatening, abusive or otherwise unacceptable manner towards the employees of the Hotel and/or other guests.
6. If any other behavior similar to the above is observed, the use of the Hotel will be denied.

6.Other Precautions

1. Animals and pets (except service dogs) are not allowed.
2. Please do not bring into the Hotel any items that emit a foul or strong odor.
3. Please do not bring into the Hotel any firearms, swords, stimulants and narcotic-type drugs, etc., the possession of which is prohibited by law.
4. Do not gamble, disturb public morals, or engage in behavior that may affect other customers.
5. Do not distribute advertising leaflets, sell merchandise or solicit customers.
6. Printing the name, logo, or address of the Hotel, photographing or reproducing the whole or any part of the Hotel’s building for commercial purposes, or using the Hotel’s trademarks, designs, or any other rights owned by the Hotel in any other manner is prohibited without prior authorization.
7. Guests are not permitted to enter areas not intended for guest use, such as evacuation staircases, roofs and linen room, except in the case of emergency or unavoidable circumstances.
8. Do not eat, drink or sleep in the Hotel lobby.
9. Please do not post photos and/or videos of the Hotel on social networking sites for commercial purposes.
10. In the event that there are multiple language versions of the Rules of Use, and if there are discrepancies, contradictions or other differences in the descriptions between the Rules of Use, the contents stated in the Japanese version of the Rules of Use shall take precedence.